Employee’s Random Act of Kindness Caught on Film

Sometimes the world isn’t quite as cold, uncaring and mean as the news would like us to believe. A cashier at a Target store in Indianapolis is making headlines for his extreme act of kindness that had a huge effect on the shoppers who saw it. A perfect example of pay it forward.

The employee, Ishmael, had his photo posted on Facebook by the extremely impressed shopper who saw it. “I watched the young employee with this woman. I watched him help her counter her change, ever so tenderly taking it from her shaking hands. I listened to him repeatedly saying “yes, mam” to her” posted shopper, Sarah Owen Bigler. “Never once did this employee huff, gruff or roll his eyes. He was nothing but patient and kind.”

While this act might have had a profound effect on the older shopper, it also left a lasting impression on Sarah Owen Bigler’s daughter as well. “She was standing next to the woman, watching the employee count the change. I realized I hadn’t been inconvenienced at all. My daughter was instead witnessing kindness and patience and being taught this valuable lesson by a complete stranger,” said Sarah.

The Target store manager, Todd Davis, doesn’t know Ishmael that well yet, but has said that “obviously we’re proud of the way he handled this situation” and that is probably “made sure [the customer] felt good.” “Its clear he was brought up in a way that respect was held in the utmost importance,” said Davis.

Davis has reported that Ishmael has been “thrilled to death and overwhelmed” by all the attention.” Davis also mentioned that Ishmael was particularly excited to tell one person, “he was proud to tell his mom about why exactly he was receiving all this recognition.”


  1. The store manager is right, Ishmael was “Obviously brought up right” by loving, caring parents. Unfortunately there aren’t enough parents in todays world, that spend the time with their children to teach them about courtesy, compassion and respect for others. Good job Ishmael, and your parents.

  2. Godliness is shown

  3. It’s good to see kindness in people more often.

  4. So much kindness will bestow this young man!

  5. a wonderful example of compassion and genuine kindness
    Well done Ishmael for demonstrating this.

  6. Lucy Njenga says:

    many of these acts of kindness go unnoticed; am glad the shopper noticed it and went a step further to draw our attention to it. Ishmael did it naturally, this being part of his character-not necessarily aware that someone was watching;this should however be a reminder to us all that the world is watching, and most of all, God is watching! I am proud of you Ishmael.

  7. We+need+to+slow+down+and+notice+each+other.

  8. MIRIAM LIRA says:

    Thanks to Ishmael and the people to notice the good actions , is what we need to hear …. good things

  9. I truly believe One should treat the Other as You would like to be treated! Paying it forward is another thing that I believe in, as well. Good j0b!

  10. We really need more people like Ishmael in public service lines, cashiers, and on telephones when you call your doctor or insurance people. Having patience with the elderly who use coins to pay for their items is a miracle. We definitely need to slow down and watch what is going on in our world.

  11. un grand bonjour et meilleur vœux…….merci….

  12. un grand bonjour et meilleur vœux…….merci……

  13. bonjour…..merci….

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